The short version
- No account. We never ask for your name, email address or phone number.
- Your photo is used, then dropped. When you use an AI tool, the app makes your photo smaller, removes hidden details such as GPS location, and sends it to our server to create the design. Our server does not save your photo or the result.
- Your designs live on your phone. Projects and AI designs are saved on your device.
- Google helps us run the app. We use Firebase Analytics for app statistics and Google AdMob for ads. Payments go through Google Play (or Apple's App Store on iPhone).
- We don't sell your personal data.
1. Who we are
AI House Design (“the app”) is made by Bitbox, [PLACEHOLDER: postal address]. In this policy, “we”, “us” and “our” mean Bitbox. You can reach us at [PLACEHOLDER: contact email].
This policy covers the app and this website. It does not cover other companies' websites or services that you open from the app.
2. What we collect and why
We try to collect as little as possible. Here is everything the app sends off your phone:
| What | When | Why | Where it goes and for how long |
|---|---|---|---|
| The room photo you choose, plus any words you type (for example in Custom Design or Edit with AI) | When you use an AI tool | To create your design | Our server on Cloudflare, then Cloudflare Workers AI. Not saved after your design is made. |
| Your messages to the AI Architecture Assistant, and a photo if you add one | When you chat | To answer you | Same as above. Each question includes the last few messages (up to 6) so the assistant can follow the conversation. Not saved on our server. |
| A random install ID (a long random code made by the app – not your name, phone number or advertising ID) | With each AI request | To count how many AI images and messages each install uses per day, and to keep fair-use limits | Our server keeps a daily count for each install ID for about 2 days, then deletes it. |
| Your IP address | With each request (every internet connection has one) | Needed to deliver the request; also used as the counter key if the install ID is missing | Seen by Cloudflare. If used as a counter key, deleted with the daily counts after about 2 days. |
| Daily totals with no install IDs (for example “120 Interior Design images today”) | Every day | To watch costs and keep the service running | Kept for the current and previous month (about 2 months). |
| Short technical logs (which tool and AI model was used, image sizes, errors – not your photo or words) | With each AI request | To fix problems and stop abuse | Kept by Cloudflare for a few days. [PLACEHOLDER: confirm the log retention for your Cloudflare plan] |
| App statistics (Firebase Analytics) | While you use the app | To understand which features people use and to improve the app | Google. See section 5. |
| Advertising data (Google AdMob) | When ads are shown (not for Pro users) | To show and measure ads and prevent fraud | Google. See section 6. |
| Purchase confirmations | When you buy credits or Pro | To give you what you paid for | Google Play or Apple handle the payment. See section 7. |
We do not collect your name, email address, phone number, contacts, precise location, or files other than the photos you choose to use.
3. How the AI features work
- On your phone first: the app shrinks your photo (to about 500 pixels on its longest side) and saves a fresh copy. This removes hidden photo details (called EXIF data), such as GPS location, the date and the camera model.
- Sent securely: the smaller photo and your settings (tool, room type, style, colour palette and any words you typed) are sent over an encrypted connection to our own server, which runs on Cloudflare Workers.
- Processed by Cloudflare Workers AI: our server passes the request to AI models run by Cloudflare (image models such as FLUX, and a chat model). Cloudflare processes this data for us as our service provider. See Cloudflare's privacy policy.
- Sent back and dropped: the finished image or answer is sent back to your phone. Our server does not store your photo, your words or the result.
AI results are created by a computer and can be wrong. Please read our Terms of Use.
4. What stays on your phone
These are saved only on your device, inside the app's own storage:
- Your projects, floor plans and 3D designs
- Your AI designs (the AI Album) and walk-mode photos
- Your credits, Pro status, settings and theme
- Your cost estimates and Construction Academy progress
- Saved answers to the assistant's ready-made suggestion questions (kept for up to 7 days)
When you choose to save or export something (for example a PDF plan or an HD image), it is saved to your phone's Downloads or Photos. When you share, it goes only to the app or person you pick.
Because there is no account, we cannot see or recover this data. If you uninstall the app or clear its data, it is deleted.
5. App statistics (Firebase Analytics)
We use Google's Firebase Analytics to learn how the app is used, so we can fix problems and make it better. It collects things like:
- Screens you open and buttons you use (for example which AI tool, room type, style and palette you picked, whether you added a photo to a chat, and whether you opened the Pro screen or made a purchase)
- In the cost estimator: the city name, area and estimated total you entered
- Basic settings such as your theme, measurement units, Pro status and a rough credit range
- Device and app details (phone model, system version, language, app version), an app-instance ID, and an approximate location (country or city) that Google works out from your IP address
Firebase Analytics does not receive your photos, AI designs, or what you type to the assistant. Google keeps analytics data according to our settings: [PLACEHOLDER: analytics data-retention setting, e.g. 2 or 14 months]. Learn more in Firebase's privacy information.
The app also uses Google Fonts. The first time it runs, it may download its font from Google's servers, which means Google sees your IP address.
6. Ads and your choices
The free version shows ads from Google AdMob. Pro users do not see ads. To show ads, Google may collect your device's advertising ID, IP address, device details and how you interact with ads. Google may use this to show ads that suit your interests (personalised ads), to measure ads and to prevent fraud. See how Google uses information from apps that use its services.
- In the European Economic Area, the UK and Switzerland: we ask for your consent using Google's consent form before personalised ads are shown. You can change your choice at any time in [PLACEHOLDER: name of the in-app privacy/consent settings option].
- On Android: you can reset or delete your advertising ID in your phone's settings (usually Settings › Google › Ads or Settings › Privacy › Ads).
- On iPhone and iPad: [PLACEHOLDER: describe the App Tracking Transparency choice once the iOS version is ready].
7. Purchases
You can buy credit packs and Pro plans inside the app. Payments are handled by Google Play on Android and by Apple's App Store on iPhone and iPad. We never see your card or bank details. The store tells the app that a purchase went through so we can give you your credits or Pro features. The store's own privacy policy covers your payment information: Google and Apple.
8. Phone permissions
- Camera – only if you choose to take a room photo in the app.
- Photos / gallery – to pick a photo you want to redesign, and to save designs when you ask.
- Internet – to use the AI features, show ads and handle purchases.
You can turn permissions off at any time in your phone's settings. Some features won't work without them.
9. Who we share data with
We don't sell your personal data. We only share data with companies that help us run the app, and only for the reasons in this policy:
- Cloudflare – runs our server and the AI models, and hosts this website
- Google – Firebase Analytics (app statistics), AdMob (ads), Google Fonts (the app's font) and Google Play (downloads and payments)
- Apple – App Store downloads and payments on iPhone and iPad
We may also share information if the law requires it, to protect people's safety, or if the app is sold or transferred to a new owner (who would have to respect this policy).
10. How long we keep data
- Photos, words and AI results on our server: not kept – used only while your request is being handled
- Daily usage counts per install ID (or IP address): about 2 days
- Daily totals with no install IDs: about 2 months
- Cloudflare technical logs: a few days
- Firebase Analytics: [PLACEHOLDER: analytics data-retention setting]
- Data on your phone: until you delete it, clear the app's data or uninstall the app
11. Your choices and rights
- Delete designs and projects inside the app at any time.
- Delete everything on your phone by uninstalling the app or clearing its data (Android: Settings › Apps › AI House Design › Storage › Clear storage). This also creates a new install ID next time, so old usage counts can no longer be linked to you. Note: this also removes credits and Pro status stored on the phone – use Restore on the Pro screen to get back subscriptions or lifetime Pro.
- Ads: see section 6.
- Permissions: turn them off in your phone's settings.
Depending on where you live (for example in the EU, UK or some US states), you may have the right to ask for a copy of your data, to correct or delete it, to object to or limit how we use it, and to complain to your local data protection authority. Because the app has no accounts, we usually can't tell which data belongs to you – but contact us and we'll do our best to help.
Where EU or UK law applies, we use your data because we need it to give you the features you ask for (contract), for our legitimate interests in running, protecting and improving the app (security, fair-use limits, statistics), or with your consent (personalised ads, and anything else where the law requires consent).
12. Data across borders
Cloudflare and Google run servers in many countries, including the United States. Your data may be handled outside your country. These companies use legal safeguards, such as the European Commission's Standard Contractual Clauses, when they move data out of the EU or UK.
13. Children
AI House Design is a home design tool for adults and is not aimed at children. We do not knowingly collect personal data from children under 13 (or under 16 in the EU and UK). If you think a child has used the app and shared personal data, please contact us and we will help remove it. [PLACEHOLDER: confirm this matches the target age group you set in the Play Console and App Store]
14. Security
We protect your data by collecting very little, using encrypted connections, removing hidden photo details before upload, and not storing photos on our server. No system is perfectly secure, but we work to keep your data safe.
15. Changes to this policy
We may update this policy when the app changes. We'll change the effective date at the top, and for important changes we'll let you know in the app or on this website.
16. Contact us
Questions about privacy? Email [PLACEHOLDER: contact email] or write to Bitbox, [PLACEHOLDER: postal address].
[PLACEHOLDER: if you must have an EU or UK representative, add their name and address here]